ManageEngine SupportCenter Plus 7   by: ZOHO Corp.

Web-based Customer Service & Support Software with Account & Contact Management
License: Freeware, Price: $0.00 US
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Downloads: 386
Size: 31744 K
Date: 2008-12-03

Keywords: Customer Support Software, Customer Service Management Software, Request Tracking, Service Level Agreement, Self Service Portal, Knowledge base, Trouble Ticketing System, Contact Management, SLA violation tracking, Workflow Management

Razordesk Enterprise Edition 5U 3.2.00   by: Blue Tang Web Systems Ltd

Fully-featured web-based trouble ticketing system with built-in database
License: Commercial, Price: $49.50 US
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Downloads: 839
Size: 67706 K
Date: 2008-07-01

Keywords: razordesk, helpdesk, ticketing system, support, crm, trouble ticket, customer support, technical support