Program ID:

11728

Author:

Deerfield.com     All programs by this author

Downloads:

27

License:

Demo [?]

Cost:

$750.00 US

Operating Systems:

Size:

6938K

Release Status:

update

Last Updated:

2008-09-12

Our Rating:

Users Rating:

    Reviews (0)     Write review

Feedback:

Report broken download     Report spyware [?]

Comprehensive email response management and archiving software. Administer defined routing rules allow in coming emails to be automatically handled and routed to the appropriate agent groups for prompt attention. Administer defined agent rights determine scope of availability of features that include the ability to view messages, view complete history of each message, view history of each contact, search for any message or messages with common search parameters. Standard response libraries help companies deliver consistent messages to all customers. MailFlow also includes features that allow for alerts when unanswered emails have reached defined volumes or response time limits.

Keywords: Email, e-mail, email response management, email archive, customer relationship management, CRM, collaboration

Recent Changes: VoIP Integration, Custom Ticket Fields, Agent Audit, Improved archive and report features

Install Support: Install and Uninstall

Supported Languages: English

Additional Requirements: http://www.visneticmailflow.com/requirements/index.aspx

PAD file URL: http://www.deerfield.com/padfiles/vmf.xml

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